Do you have a business and you’re still manually sending welcome messages to your leads or missing high-converting leads because you were unavailable, then you’re stuck in the 90s. This is the time to utilize AI for repetitive tasks.
In the era of Generative AI, not using a software tool for WhatsApp Marketing would be a huge mistake!
In this blog, we’ll introduce you to the 5 WhatsApp Marketing Software options for your business.
Features:
- AI Chatbot: Delivers smart, real-time responses to your customers’ queries, enhancing their interaction with your brand.
- WhatsApp Marketing: Enables personalized marketing campaigns directly through WhatsApp, engaging customers where they are most active.
- Voice Bot: Facilitates seamless voice interactions for efficient customer support, improving the overall user experience.
- Order Enquiries & Invoices: Automatically manages order-related queries and sends invoices to clients with ease, streamlining your transaction processes.
- Generative Search & Shoppable Quiz: Enhances user experience with dynamic search results and interactive quizzes that lead to sales.
- Live Agent Support & Customer Segmentation: Provides real-time support with up to 3 live agents and targets specific customer groups for personalized marketing.
- Languages: Available in English and can be customized with any two additional languages.
- Voice Languages: Supports a wide range including English, Hindi, Tamil, Telugu, Kannada, Malayalam, Marathi, Bengali, Gujarati, and Odia.
- Campaign Autoscheduling, Multilingual Support & Integrations: Automates campaign scheduling, supports English plus two additional languages, and integrates with Shopify, Zoho CRM, and WooCommerce.
- Handles up to 600 API requests per minute and uses 10 PDFs, 25 webpages, and 1 XLS for bot training.
Features:
- AI-Powered Acquisition & Nurturing: Attract and re-engage customers with smart WhatsApp ads.
- Automated Support & Improved Satisfaction: Automate responses and enhance satisfaction on WhatsApp and Instagram.
- Seamless Sales & Streamlined Buying Journey: Display catalogs, accept payments via WhatsApp Pay, and integrate with platforms for easy buying.
Targeted & Trackable Campaigns: Personalize messages, track performance, and optimize for better results. - Intelligent Click-to-WhatsApp Ads: Run personalized CTWA ads with advanced analytics for ROI tracking.
- Efficient Communication Management: Manage support, route agents for faster resolution, and handle queries effectively.
- Enhanced Cross-Channel Support: Provide comprehensive service on WhatsApp and Instagram, and manage interactions with a centralized CRM.
You can try it free for 14 days with no need for a credit card.
Pricing
- Growth Plan:
- Monthly: ₹2,499 per month (+taxes)
- Quarterly: ₹6,897 per quarter (8% off monthly price)
- Yearly: ₹23,988 per year (20% off monthly price)
- Advanced Plan:
- Monthly: ₹3,499 per month (+taxes)
- Quarterly: ₹9,657 per quarter (8% off monthly price)
- Yearly: ₹33,588 per year (20% off monthly price)
- Enterprise Plan:
- Pricing: Available upon request
Features:
- Broadcast, Live Chat, Chatbots & Analytics: Send bulk messages, offer live chat support, build chatbots & track results (open rates, clicks).
- Import & Broadcast: Easily import contacts, send mass messages & track results in real-time.
- Multi-Agent Live Chat: Manage live chat with multiple agents, route chats based on tags.
- Smart Chatbots: Build drag-and-drop chatbots to answer queries & send automated messages (images, files, videos).
- CRM & API Integration: Connect CRM, payment gateways & e-commerce platforms (e.g., Zapier). Automate notifications.
- Real-Time Analytics: Track campaign performance (reads, replies, clicks) in real-time.
- Official WhatsApp Marketing: Send promotional messages, sell products & build catalogs directly on WhatsApp.
You get a 14-day Free Trial with all premium features included in the base plan, along with 50 Conversation Credits for communicating with customers and sending WhatsApp Broadcasts.
- Basic Plan:
- Monthly: ₹999
- Yearly (with 10% Off): ₹899
- Pro Plan:
- Monthly: ₹2399
- Yearly (with 10% Off): ₹2159
- Enterprise Plan:
- Custom Pricing
Features:
- Customizable and User-Friendly: Wati is easy to customize for specific business needs and has a user-friendly interface.
- Analytics: Wati provides data on message delivery, open rates, and responses, helping businesses make data-driven decisions.
- Streamlined Communication: Wati offers tools and integrations that make customer communication efficient and effective.
- Personalized Messaging: Businesses can personalize messages for customers in industries like retail, healthcare, and travel.
- Quick Setup: Setting up a Wati account and gaining access to WhatsApp API takes less than 30 minutes.
- Automated Messaging: Wati allows businesses to automate WhatsApp messages, handling repetitive tasks and FAQs.
- Facebook Business Verification: Businesses using Wati need to complete Facebook Business Verification for API access and authenticity.
Wati’s 7-Day Free Trial lets you test the platform and send WhatsApp Broadcasts to yourself in sandbox-testing mode. However, it offers limited value compared to other WhatsApp Marketing Softwares because you can’t send messages to your contacts.
Pricing
- GROWTH Plan:
- Annual: Rs 1999/mo
- Monthly: Rs 2499/mo
- PRO Plan:
- Annual: Rs 4499/mo
- Monthly: Rs 5999/mo
- BUSINESS Plan:
- Annual: Rs 13499/mo
- Monthly: Rs 16999/mo
Pricing
- Quarterly Plans:
- Growth: ₹2,399/month billed yearly
- Scale: ₹4,799/month billed yearly
- Pro: ₹7,999/month billed yearly
- Yearly Plans:
- Growth: ₹2,399/month billed yearly
- Scale: ₹4,799/month billed yearly
- Pro: ₹7,999/month billed yearly
Features:
- Interactive WhatsApp Forms: Easily make and share interactive forms on WhatsApp to collect and analyze data.
- Click-to-WhatsApp Ads: Reach potential customers on Facebook and Instagram with clickable ads that lead to personalized WhatsApp conversations.
- Shared Team Inbox: Collaborate better with real-time updates and a complete view of customer conversations for your team.
- Personalized Broadcast Campaigns: Target customers based on their behavior, add media, and track campaign performance for actionable insights.
- Product Catalogs & Selling: Showcase products, send updates, and turn WhatsApp into a powerful sales platform for your business.
- Automated Messaging Sequences: Send automated messages over time for tasks like onboarding, reminders, and product updates to engage prospects.
A 14-Day Free Trial is available.
Key Comparison of Our Recommended Top WhatsApp Marketing Software Tools for Entrepreneurs
Tool Name | Irin AI | Interakt | Alsensy | WATI | Gallabox |
---|---|---|---|---|---|
Platform Features | AI Chatbot, Marketing, Live Agent, Segmentation, Campaign Autoscheduling | Commerce, CRM, Marketing, Automation, Chat Widget | No-Code AI Chatbots, Business API, Schedule Broadcasts, Multi-Agent Live Chat | No Code Chatbot, Shared Team Inbox, WhatsApp Shop, Chat Backup | WhatsApp Forms, AI-Powered Conversations, Click-to-WhatsApp Ads, Shared Team Inbox |
Use Cases | Transactional & Retargeting Campaigns | Lead Gen, Customer Support, Sales, Marketing, Industry-Specific Solutions, CRM | Smart Retargeting, Audience Segmentation | Broadcast & Bulk Messages, Custom Notifications | Personalized Broadcasts, Product Catalogs, Automated Message Sequences |
Languages | 130 Text, 10 Voice | 4 (English, Indonesian, Arabic, Portuguese) | N/A | 6 (English, Thai, Portuguese, Chinese, Arabic, Spanish) | Multi-lingual Chatbot |
Free Trial | Forever Free (Limited Features) | 14 Days | 14 Days | 7 Days (Limited Functionality) | 14 Days |
Pricing (Monthly) | Free, ₹2500, ₹8000, Custom | Growth: ₹2499, Advanced: ₹3499, Enterprise: Custom | Basic: ₹999, Pro: ₹2399, Enterprise: Custom | Growth: ₹2499, PRO: ₹5999, BUSINESS: ₹16999 | Growth: ₹2399, Scale: ₹4799, Pro: ₹7999 |
Integrations | Shopify, Zoho CRM, Zoho Helpdesk, Leadsquared, WIX, WooCommerce | TallyPrime, Google Sheets, Many Others | Shopify, WooCommerce, OpenCart, WebEngage, Kylas | Zoho CRM, Shopify, WooCommerce, Zapier, HubSpot | Zoho, HubSpot, LeadSquared, Shopify, WooCommerce, Many Others |
FAQs on WhatApp Marketing Software
How to choose the best Software for WhatsApp Marketing?
Here are 7 key factors to consider:
- Define your WhatsApp marketing goals.
- Select a software from the options provided.
- Assess features, user interface, and pricing.
- Prioritize quality customer support.
- Consider onboarding and implementation processes.
- Verify the vendor’s reputation and expertise.
- Check for 3rd party CRM and software integrations.
What is the best time for WhatsApp marketing?
- Morning (8 am – 10 am): This is the best time to connect with your audience before their day becomes hectic. People usually check their messages as part of their morning routine.
Harness the Power of AI for WhatsApp Marketing Success
In summary, using Generative AI for WhatsApp marketing isn’t just smart—it’s essential for you today.
If you’re still doing things manually and missing out on leads, you’re falling behind. AI can handle messages, follow up with your customers, and answer their questions, making your life easier and improving their satisfaction.
WhatsApp marketing software that we discussed offer features like automated messaging and real-time analytics to help you connect better with your customers. By using these tools, you can focus on your important tasks while still providing top-notch service.
WhatsApp marketing software that we discussed offer features like automated messaging and real-time analytics to help you connect better with your customers. By using these tools, you can focus on your important tasks while still providing top-notch service. So, don't hesitate to try these tools and take your WhatsApp marketing to the next level. Your customers will thank you, and your business will thrive!
Article Contribution by – Devika Kovachi & Sapna Garg